Volero collects important customer information in an effort to enhance and personalise your shopping experience. This information allows us to communicate with our customers about our products, services and promotions.
When you place an order, submit your account information, our website collects your personal information such as your name, e-mail address and mailing address. Volero will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the Volero website (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations.
In addition, we maintain a record of your purchase history, product interests, and whatever other membership details that might enable us to improve your shopping experience. Analytics such as website use and traffic patterns are also considered to help us improve the design of our website, the products we make and exclusive services we offer. We understand and recognise that we must maintain and use customer information responsibly.
All payment details are collected and secured by either PayPal or EWAY, our payment providers are committed to protecting us, our business and you as our customer.
PayPal or EWAY combine technical and physical safeguards with employee policies and procedures to protect your and our information.
As you navigate our site, your preferences are remembered through the temporary use of “session” cookies. Cookies enable our systems to gather information about your browser as well as monitor the navigational patterns you take while browsing the site. The Volero website users have the option to accept or disable cookies at any time through their browsers. If you choose to disable your cookies, your user experience may be limited.